Pre-Ordering Model
Reserve Batch
What is the Reserve Batch?
The Reserve Batch is the number of pre-orders required to activate production. Until this number is achieved, all pre-order purchases sit in "holding".
The Reserve Batch are multiples of 100 (e.g. 100, 200, 300 etc.). There is a counter on each product that automatically adds each new order and advises how many pre-orders remaining in the current Reserve Batch, before production can be activated.
There’s a Share to Facebook button at the bottom of every product page, so that supporters can share to get reserve batch quantities met quicker.
Should a reserve batch quantity not be achieved within 6-weeks, customers will be fully refunded.
Why do I have to pay when pre-ordering?
Production
When are pre-orders produced?
Delivery
Delivery Costs (outside Dunedin)
Fixed Delivery Cost per total Purchase
We have a fixed delivery fee, no matter how many items you purchase.
Courier costs are expensive these days, particular when added on to low value items. The fixed delivery fee enables supporters to bundle purchases together, thereby significantly lowering the delivery cost per unit.
What are the Delivery costs
Local Dunedin City FREE
Otago (excl. Dunedin City & RD) $10
Otago Rural Address $16
South Island (excl. Otago & RD) $12
South Island RD (excl. Otago) $20
North Island (excl. Waiheke & RD) $16
North Island Rural Addresses & Waiheke $22